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Tour Guide / Transferist / Tour Guide Trainee



This English translation is for reference only. Should there be any discrepancy between the English translation version and the original in Chinese, the latter shall prevail.
 
  • Change of facilities

  •  

    How to apply

    Application period: No relevant regulations.

    Application procedures and required documents:

    1. Completed application form for change of facilities【HS Model 105】 (forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I);
      1. If the license owner of the establishment is a company, the relevant application form must be signed by the company’s lawful representative(s) according to the signature(s) on the identity document(s), with a copy of the representative(s)’ identity document(s) (front and reverse side on the same page) attached.
      2. If the license owner of the establishment is an individual, he/she should sign the relevant application form according to the signature on the identity document, with a copy of the identity document (front and reverse side on same page) attached.
      3. If the license owner of the establishment authorises others to make the application on his/her behalf, the original letter of authorisation with notarised signature(s), or a certified copy of such, must be submitted. Copy of the identity document(s) of the authorised person(s) must be enclosed (front and reverse side on same page).
    2. One original and four copies of the following documents must be submitted:
      1. Completed similar establishment (forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I).
      2. Floor plan, elevation and reinforcement plan in a scale of 1:100 clearly stating alterations to be made.
      3. Memorandum of description and illustration of alteration, including items differing from those stated in approved plans.
      4. Declaration of simplifying procedure##【G Model 701】 (forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I).
      5. A copy of receipt and M6 form with its index issued by DSSOPT.
        NB:

        1. ## If applicant chooses a general application procedure instead, one original with six copies for documents listed under point 2 and a declaration【G Model 702】should be submitted to MGTO on this purpose. Forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/ MGSC-I).
        2. Design plans of all establishments must be drawn up by architects, civil engineers or technicians, in the field of electronic engineering or mechanical engineering, fire-fighting engineering companies, building contractors or construction companies, all registered with the Lands, Public Works and Transport Department (DSSOPT). All plans require signatures of applicants and relevant technicians.
        3. If the establishment is located on a classified immovable property (i.e. “monuments”, “buildings of architectural interest”, “building complex” or “sites”), a “to-be-classified immovable property” or in a buffer zone and a temporary buffer zone as defined by Law No. 11/2013 on “Cultural Heritage Protection Act”, an additional copy shall be submitted to the Macao Government Tourism Office for the purpose of seeking opinion from the Cultural Affairs Bureau.
    3. Original identity document of person submitting documents must be produced.

    Location and service hours

    MGTO headquarter
    Address: Alameda Dr. Carlos d’Assumpção, n.os 335-341, Edifício “Hot Line”, 18º andar, Macau
    Office hours:
    Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
    Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
    (Closed on Saturdays, Sundays and public holidays)

    Macao Government Services Centre (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
    Address: Rua Nova da Areia Preta, n.º 52, Macau
    Office hours:
    Monday to Friday: 9:00am – 6:00pm (no lunch break)
    (Closed on Saturdays, Sundays and public holidays)

    Macao Government Services Centre in Islands (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
    Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
    Office hours:
    Monday to Friday: 9:00am – 6:00pm (no lunch break)
    (Closed on Saturdays, Sundays and public holidays)


    Fees

    Fee for inspection of facilities: MOP500.00

    According to Article no. 131 of Portaria no. 83/96/M dated 1st April, fees for license renewal will be doubled (stamp duty remains the same as stated above) if the application for license renewal is made beyond the specified statutory period (i.e. October in each year).

    Place of application

    • Macao Government Tourism Office – Payment can be made by cash, cheque or bank draft (It should be made payable to “Direcção dos Serviços de Turismo”);
    • Macao Government Services Centre / Macao Government Services Centre in Islands – Payment can be made by cash, cheque or bank draft (It should be made payable to “Instituto para os Assuntos Municipais”)

    Important information
    According to Administrative Regulation no. 22/2008

    • Payment can be made by only one of the 3 means above in each payment;
    • Exact amount payable should be put on the cheque and bank draft;
    • The date on the cheque should be no more than 3 days prior to the date when payment is made.
    • The cheque should be certified if the payment is equal to or exceeding MOP50,000.00.

    Time for processing

    Examination and approval of application for facility change and inform the interested party of the relevant result in the form of official letter: Within 25 working days counting from the day after MGTO receives favourable opinions from all the related technical departments. (Performance pledge)

    Inspection of facilities in relation to the application for facility change: Within 14 working days counting from the day after the interested party submits the application and provides all necessary documents to MGTO. (Performance pledge)


    Remarks/ application requirements

    Please note: Applicants for hotels should apply for inspection of facilities within 18 months upon notice from MGTO regarding approval of application. Applicants for similar establishments should apply for inspection of facilities within 6 months upon notice from MGTO regarding approval of application.
    Application form for inspection of facilities【HS Model 102】 can be downloaded here.

    To be submitted upon application for inspection of facilities:

    1. Construction license;
    2. N1- Notification of construction completion and a copy receipt; or a copy of project legalizing approval letter and a copy of tax payment receipt;
    3. Fee for inspection of facilities – MOP 500.00.

    Relevant specification or requirements

    1. Recommendations for requirements for sound insulation and noise absorbing equipment (in Portuguese)
    2. Occupational Safety and Health Checklist for Hotel and Catering Industry
    3. Environmental protection instructions
      1. Guidelines for the pollution control of cooking fume, black smoke and odour from food and beverage businesses and similar establishments
      2. Guidelines for the pollution control of black skoke and particulates emitted from boilers or furnaces
      3. Environmental pollution control guidelines for hotels hospitality industry and similar establishments
      4. Guidelines for the control of light pollution caused by billboards building decorative lights and outdoor electronic display
      5. Proposed technical standards for the installation of cooking fume control equipment and chimneys in food and beverage establishments
    4. Guidelines of Application Procedures and Technical Requirements for Licensing and Modification Works of Bars (The Guidelines will be updated from time to time, the latest version can be downloaded on the website of MGTO or DSSOPT)
    5. Flowchart of the Licensing Process

    Licensing booking service

    Licensing booking service: Please make an appointment via Macao Tourism Industry Net.


    Reception of services results

    Way to obtain application result: In person.

    Updated on: 21/07/2021
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