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Tour Guide / Transferist / Tour Guide Trainee



This English translation is for reference only. Should there be any discrepancy between the English translation version and the original in Chinese, the latter shall prevail.
 
  • Re-issue of tour guide card

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    How to apply

    Application procedures and required documents:

    1. Completed application form【GT Model 401】(forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I);
    2. Copy of identity document (front and reverse side on same page. Original identity document must be produced for examination);
    3. Copy of certificate of lost declaration issued by authority (original certificate must be produced for examination);
    4. Copy of document detailing address of residence of applicant (e.g. copy of water bill or electricity bill);
    5. 1½ inches recent colour photograph or digital photograph; or to be photographed on-site without charge.

    Location and service hours

    MGTO headquarter
    Address: Alameda Dr. Carlos d’Assumpção, n.os 335-341, Edifício “Centro Hotline”, 18º andar, Macau
    Office hours:
    Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
    Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
    (Closed on Saturdays, Sundays and public holidays)

    Macao Government Services Centre (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
    Address: Rua Nova da Areia Preta, n.º 52, Macau
    Office hours:
    Monday to Friday: 9:00am – 6:00pm (no lunch break)
    (Closed on Saturdays, Sundays and public holidays)

    Macao Government Services Centre in Islands (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
    Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
    Office hours:
    Monday to Friday: 9:00am – 6:00pm (no lunch break)
    (Closed on Saturdays, Sundays and public holidays)


    Fees

    • First re-issue: MOP200.00 (plus 10% stamp duty)
    • Subsequent re-issues: MOP500.00 (plus 10% stamp duty)

    Place of application

    • Macao Government Tourism Office – Payment can be made by cash, cheque or bank draft (It should be made payable to “Direcção dos Serviços de Turismo”);
    • Macao Government Services Centre / Macao Government Services Centre in Islands – Payment can be made by cash, cheque or bank draft (It should be made payable to “Instituto para os Assuntos Municipais”)

    Important information
    According to Administrative Regulation no. 22/2008

    • Payment can be made by only one of the 3 means above in each payment;
    • Exact amount payable should be put on the cheque and bank draft;
    • The date on the cheque should be no more than 3 days prior to the date when payment is made.
    • The cheque should be certified if the payment is equal to or exceeding MOP50,000.00.

    Time for processing

    Reissue of the card: Within 15 working days from the following day after the application with all necessary documents have been submitted to MGTO. (Performance pledge)


    Licensing booking service

    Licensing booking service: Please make an appointment via Macao Tourism Industry Net.


    Enquiry on progress and reception of services results

    Enquiry on application status: Application status can be check via Tour Guide Card Related Services.

    Way to obtain application result: In person.

    Updated on: 27/08/2020
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