Home | | Comments or Enquiries | Contact Us | Intranet | Email Login
Font size A | A | A

Travel Agency

This English translation is for reference only. Should there be any discrepancy between the English translation version and the original in Chinese, the latter shall prevail.
  • Change of branch address


    According to item 2b and item 3 of Article 21 of Decree Law no. 48/98/M dated 3rd November, amended by Administrative Regulation no. 42/2004, relevant application should be made to MGTO within 90 days upon the change. The new branch must be inspected.

    Requirements for branch premises

    The activity of the branches shall be exercised in an immovable intended for commerce, service, offices or independent profession. In addition, travel agencies must exercise their activity in autonomous premises, with independent access, and which are exclusively for such exercise. The premises shall have:
    A minimum gross area of 20 square meters;
    An area for serving clients;
    Equipment appropriate to the exercise of their activities.

    Documents needed for application

    1. Completed application form for change of address of the branch【AV Model 305】 (forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I).
    • The application form must be signed by the lawful representative(s) of the company that is the license holder of the travel agency according to the signature(s) on the identity document(s), with a copy of the representative(s)' identity document(s) (front and reverse side on the same page) attached.
    • If the company that is the license holder of the travel agency authorises others to make the application on its behalf, the original letter of authorisation with notarised signature(s), or a certified copy of such, must be submitted. Copy of the identity document(s) of the authorised person(s) must be enclosed (front and reverse side on same page).
    2. Floor plan of the branch in a scale of 1:100, signed by professional technician registered with the Land, Public Works and Transport Bureau;
    3. Original certificate of registration issued by the Land Registry for immovable property of branch concerned;
    Please note: Applicants should apply for inspection of facilities【AV Model 303】 within six months upon notice from MGTO regarding approval of application (forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I).

    Fees (to be paid upon application for inspection of facilities)

    Fee for inspection of facilities - MOP 500.00.

    Place of Application

    Macao Government Tourism Office – Payment can be made by cash, cheque or bank draft  (It should be made payable to "Direcção dos Serviços de Turismo") ;
    Macao Government Services Centre/Macao Government Services Centre in Islands – Payment can be made by cash, cheque or bank draft (It should be made payable to "Instituto para os Assuntos Municipais")。

    Important information

    According to Administrative Regulation no. 22/2008,
    Payment can be made by only one of the 3 means above in each payment;
    Exact amount payable should be put on the cheque and bank draft;
    The date on the cheque should be no more than 3 days prior to the date when payment is made.
    The cheque should be certified if the payment is equal to or exceeding MOP50,000.00.

    Performance pledge

      Items of Performance Pledge Standard handling time and service description
      Inspection of facilities Within 14 working days counting from the day after the interested party submits the application and provides all necessary documents to MGTO.
    Updated on: 29/07/2019