How to apply

Application procedures and required documents:

1. Completed application form【T/CG Model 501】(forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I); applications should be submitted by relevant travel agency;
   The application form must be signed by the lawful representative(s) of the company that is the license holder of the travel agency or the technical director of the travel agency. Company chop as well as a copy of the signatory(s)’ identity document(s) (front and reverse side on the same page) must be appended to the application.
2. Copy of identity document of tour guide trainee (front and reverse side on same page. Original identity document must be produced for examination);
3. Copy of document containing address of residence of tour guide trainee (e.g. copy of water bill or electricity bill) if applicable;
4. Other documents or information relevant to application;
5. Original tour guide trainee card must be produced;
6. If tour guide trainee card must be changed due to change of information, applicant may choose to submit a 1½ inches recent colour photograph or digital photograph; or to be photographed on-site without charge.

Location and service hours

MGTO headquarter (With barrier-free information counter)
Address: Alameda Dr. Carlos d’Assumpção, n.^os 335-341, Edifício “Hot Line”, 18.º andar, Macau
Office hours:
Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
(Closed on Saturdays, Sundays and public holidays)

Macao Government Services Centre (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
Address:Rua Nova da Areia Preta, n.º 52, Macau
Office hours:
Monday to Friday: 9:00am – 6:00pm (no lunch break)
(Closed on Saturdays, Sundays and public holidays)

Macao Government Services Centre in Islands (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
Office hours:
Monday to Friday: 9:00am – 6:00pm (no lunch break)
(Closed on Saturdays, Sundays and public holidays)

Fees

Fees: Free of charge.

Time for processing

Update of data on the card: Within 15 working days from the following day after the application with all necessary documents have been submitted to MGTO. (Performance pledge)

Licensing booking service

Licensing booking service: Please make an appointment via Macao Tourism Industry Net.

Enquiry on progress and reception of services results

Enquiry on application status: Application status can be check via Tour Guide Card Related Services.

Way to obtain application result: In person.