How to apply

Application procedures and required documents:

1. Completed application form【T/CG Model 501】(forms can be downloaded from MGTO Industry Net or available from MGTO/MGSC/MGSC-I); Applications should be submitted by relevant travel agency;
   The application form must be signed by the lawful representative(s) of the company that is the license holder of the travel agency or the technical director of the travel agency. Company chop as well as a copy of the signatory(s)’ identity document(s) (front and reverse side on the same page) must be appended to the application.
2. Copy of identity document of tour guide trainee (front and reverse side on same page. Original identity document must be produced for examination);
3. Copy of certificates evidencing the attendance of tour guide training course offered by the Macao Institute for Tourism Studies (original certificates must be produced for examination);
4. Copy of document detailing address of residence of tour guide trainee (e.g. copy of water bill or electricity bill);
5. Copy of M/7 or M/8 business tax form of travel agency from the Finance Services Bureau (DSF);
6. 1½ inches recent colour photograph or digital photograph; or to be photographed on-site without charge.

Location and service hours

MGTO headquarter (With barrier-free information counter)
Address: Alameda Dr. Carlos d’Assumpção, n.^os 335-341, Edifício “Hot Line”, 18.º andar, Macau
Office hours:
Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
(Closed on Saturdays, Sundays and public holidays)

Macao Government Services Centre (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
Address: Rua Nova da Areia Preta, n.º 52, Macau
Office hours:
Monday to Friday: 9:00am – 6:00pm (no lunch break)
(Closed on Saturdays, Sundays and public holidays)

Macao Government Services Centre in Islands (Application forms and related documents will be collected through Municipal Affairs Bureau representatives)
Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
Office hours:
Monday to Friday: 9:00am – 6:00pm (no lunch break)
(Closed on Saturdays, Sundays and public holidays)

Fees

Fees: MOP 100.00 (plus 10% stamp duty).

Place of application

• Macao Government Tourism Office – Payment can be made by cash, cheque or bank draft (It should be made payable to “Direcção dos Serviços de Turismo”); or by Macau Pass card and Mpay.
• Macao Government Services Centre / Macao Government Services Centre in Islands – Payment can be made by cash, cheque or bank draft (It should be made payable to “Instituto para os Assuntos Municipais”), or through the machines of “GovPay”, namely by VISA, Master Card, UnionPay Debit/Credit Card, UnionPay Quick Pass, UnionPay App, BOC Mobile Banking payment, Tai Fung Pay, GuangfaPay, LusoPay, ICBC ePay, UePay, WeChat Pay and Alipay; or by Macau Pass card and Mpay.

Important information
According to Administrative Regulation no. 22/2008

• Payment can be made by only one of the means above in each payment;
• Exact amount payable should be put on the cheque and bank draft;
• The date on the cheque should be no more than 3 days prior to the date when payment is made.
• The cheque should be certified if the payment is equal to or exceeding MOP50,000.00.

Time for processing

First time application for the car: Within 15 working days from the following day after the application with all necessary documents have been submitted to MGTO. (Performance pledge)

Validity of card

Validity of card: 3 years.

Licensing booking service

Licensing booking service: Please make an appointment via Macao Tourism Industry Net.

Enquiry on progress and reception of services results

Enquiry on application status: Application status can be check via Tour Guide Card Related Services.

Way to obtain application result: In person.