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Quality Tourism Services Accreditation Scheme



For the promotion of quality tourism, the Macao Government Tourism Office launched the "Quality Tourism Services Accreditation Scheme" in 2014 with the purpose to define service quality standards for the tourism industry, encourage and support the industry to enhance service culture as well as recognize tourism merchants and practitioners who provide outstanding services and implement excellent service management. This is an effort to cope with the development goal of establishing Macao as the "World Centre of Tourism and Leisure".

Food and Beverage Sector

Food and Beverage Sector

Travel Agency Sector

Travel Agency Sector

Retail Sector

Retail Sector

Enquiry
Tel: 8397 1716 / 8397 1522 / 8397 1721
Email: DFCQ@macaotourism.gov.mo

Cancellation of Application and Assessment for Year 2020’s “Quality Tourism Services Accreditation Scheme”
(Updated on 2 April 2020)

In response to the outbreak of novel coronavirus pneumonia, the application and assessment for Year 2020’s “Quality Tourism Services Accreditation Scheme” organized by the Macao Government Tourism Office, and supported by Municipal Affairs Bureau, Consumer Council, Institute for Tourism Studies, Macau Hotel Association, the United Association of Food and Beverage Merchants of Macao, Association of Macau Small and Medium Enterprises of Catering, Macau Travel Agency Association, Travel Industry Council of Macau and Macao Tourist Agents, will be cancelled.

Updated on: 15/05/2020